100% Virtual Urgent Care · San Francisco
San Francisco's busiest ER — ZSFG — averages about five hours, and minor problems wait the longest. See a real board-certified emergency physician by secure video for a flat $100 instead — same day, from home or work — and we'll send your prescription to the pharmacy closest to you.
LIVE VISIT
Why San Francisco chooses us
From SoMa to the Sunset to the Mission, SF's ERs are slammed, and minor complaints sit behind every true emergency. A $100 video visit gets you a board-certified ER physician in minutes — no lobby, no lost afternoon.
Zuckerberg San Francisco General averages about five hours from arrival to discharge, and minor problems are triaged last. See a board-certified ER physician from your couch instead, usually within minutes of booking.
No facility fees, no surprise bills, no insurance runaround. You know exactly what a visit costs before you book — and a week of follow-up messaging is included.
Every visit is with a board-certified emergency physician — Dr. Petersen or Dr. Carlson — who listens, diagnoses, and treats. Not an app, not a nurse line.
The San Francisco ER reality
At Zuckerberg San Francisco General — the city's safety-net trauma center — the average ER visit runs about 5 hours, and California's median hit 3 hours in 2023. Minor problems wait the longest. A flat $100 FirstCall visit gets you a board-certified ER physician in minutes instead.
Sources: publicly reported San Francisco hospital ER wait times; California state ED data; University of Michigan / Michigan Medicine (national trend). Waits vary by hospital, day, and acuity.
What we treat
If it's urgent but not an emergency, there's a good chance we can treat it from your phone or laptop — without the ER wait. A few of the most common reasons San Francisco calls us:
For life-threatening emergencies — chest pain, difficulty breathing, severe bleeding, or stroke symptoms — call 911. Telehealth is for non-emergency urgent conditions.
How it works
Request a visit online or call (850) 660-8680. No app to download, no account to create.
Connect by secure, HIPAA-compliant video with a board-certified emergency physician who listens and treats.
We send your prescription electronically to the pharmacy nearest you, plus a week of follow-up messaging if you have questions.
Serving the city & nearby
As long as you're physically in California, you're covered. We care for patients across San Francisco and the nearby Peninsula.
Your prescription, your pharmacy
After your video visit we send your prescription electronically to whichever pharmacy is most convenient for you. Enter your ZIP code (or use your location) to see the pharmacies closest to you and whether they're open now.
Or jump straight to a chain near you:
More than a one-time visit
FirstCall Urgent Care is your first call when you're sick. But the same board-certified physicians also run FirstCall DPC — direct primary care where your doctor knows your name, answers your texts, and helps you stay ahead of problems instead of just reacting to them. Try us once for $100; if it clicks, we'll show you what ongoing care looks like.
Explore FirstCall DPC
Good to know
Ready when you are
See a board-certified ER physician by video, every day — no five-hour ER wait. Pay your flat $100 and you'll pick your visit time next; we'll send your prescription to the pharmacy closest to you in San Francisco.
Secure payment by Stripe. After payment, choose your time and complete a quick intake.
Money-back guarantee — if we can’t help you, your visit is refunded.