100% virtual urgent care — see a board-certified ER doctor by secure video. No waiting room, no app.
Talk to us(850) 660-8680 Book a $100 Visit

100% Virtual Urgent Care · Jacksonville

See an ER Doctor by Video — Skip the Jacksonville Waiting Room

Why sit in a crowded urgent-care waiting room? See a real board-certified emergency physician by secure video for a flat $100 — same day, from home or work anywhere in the Jacksonville area — and we'll send your prescription to the pharmacy closest to you.

1From your phone or laptop
2Secure video with an ER doctor
3Prescription sent to your pharmacy
Book a $100 Visit How it works
Board-certified ER physicians $100 flat — no membership No app · HIPAA-secure video Open 8a–8p, every day Money-back guarantee
Dr. Erik Petersen, board-certified ER physician, on a FirstCall video visit Dr. William Carlson, board-certified physician, on a FirstCall video visit LIVE VISIT
Dr. Erik PetersenBoard-Certified ER Physician
★★★★★Loved by Jacksonville families
Avg ER wait
Jacksonville — avg ER wait ~3 hrs•U.S. average ~2.7 hrs in the ER•Mobile ~3 hrs•Knoxville ~3 hrs•Valdosta ~3 hrs•San Diego ~3 hrs•Kansas City ~2–4 hrs•Tampa Bay ~2–4 hrs•Atlanta ~6 hrs•St. Louis ~5–6 hrs•Birmingham ~3–6 hrs•Los Angeles ~3–6 hrs•San Francisco ~3–5 hrs•Miami ~4+ hrs•Nashville ~4 hrs•Destin ~4 hrs•Athens ~3–4 hrs•Panama City ~3–4 hrs•Memphis ~3+ hrs•Orlando ~3 hrs•1 in 4 ER patients wait 4+ hrs for a bed•FirstCall: an ER doctor in minutes — flat $100•approximate averages from public hospital data; actual waits vary•
Jacksonville — avg ER wait ~3 hrs•U.S. average ~2.7 hrs in the ER•Mobile ~3 hrs•Knoxville ~3 hrs•Valdosta ~3 hrs•San Diego ~3 hrs•Kansas City ~2–4 hrs•Tampa Bay ~2–4 hrs•Atlanta ~6 hrs•St. Louis ~5–6 hrs•Birmingham ~3–6 hrs•Los Angeles ~3–6 hrs•San Francisco ~3–5 hrs•Miami ~4+ hrs•Nashville ~4 hrs•Destin ~4 hrs•Athens ~3–4 hrs•Panama City ~3–4 hrs•Memphis ~3+ hrs•Orlando ~3 hrs•1 in 4 ER patients wait 4+ hrs for a bed•FirstCall: an ER doctor in minutes — flat $100•approximate averages from public hospital data; actual waits vary•
$100
Flat-fee visit, every time
8a–8p
Open every day
Minutes
From sick to seen — no waiting room
21 states
Where our physicians are licensed

Why Jacksonville chooses us

The fastest urgent care in Jax doesn't have a waiting room.

From Riverside to Mandarin to the Beaches, Jacksonville's ERs and urgent cares mean a drive and a wait. A video visit gets you a real ER doctor faster, for less.

Skip the waiting room

No lobby full of sick people, no long wait, no drive across the Buckman or 295 traffic. See a board-certified ER physician from your couch, your office, or your car — anywhere in the metro.

One flat price — $100

No facility fees, no surprise bills, no insurance runaround. You know exactly what a visit costs before you book — and a week of follow-up messaging is included.

A real ER doctor, not a chatbot

Every visit is with a board-certified emergency physician — Dr. Petersen or Dr. Carlson — who listens, diagnoses, and treats. Not an app, not a nurse line.

The Jacksonville ER reality

In Jacksonville, skip the ER guessing game.

Jacksonville's big systems — UF Health, Baptist, and HCA Florida — post ER wait times that move by the hour, and minor problems are triaged last. A flat $100 FirstCall visit gets you a board-certified ER physician in minutes, from home.

And it's getting worse everywhere. University of Michigan researchers found ER crowding at record highs: in recent years more than 1 in 4 admitted emergency patients waited 4+ hours just for a bed — and at the January 2022 peak, 40% waited 4+ hours and 6% waited a full day or more, with waits stuck at record levels for four straight years. (Michigan Medicine / Health Affairs.)
Check live ER wait times near you →

Sources: UF Health, Baptist & HCA Florida publicly reported ER wait times; University of Michigan / Michigan Medicine (national trend). Waits vary by hospital, day, and acuity.

What we treat

The everyday urgent stuff — handled by video

If it's urgent but not an emergency, there's a good chance we can treat it from your phone or laptop. A few of the most common reasons Jacksonville calls us:

Colds, flu & sinus infections Sore throat & strep Urinary tract infections Pink eye Ear infections Rashes & skin issues Allergies Nausea, vomiting & diarrhea Dehydration Minor injuries Prescription refills

For life-threatening emergencies — chest pain, difficulty breathing, severe bleeding, or stroke symptoms — call 911. Telehealth is for non-emergency urgent conditions.

How it works

From sick to seen in minutes

Book your visit

Request a visit online or call (850) 660-8680. No app to download, no account to create.

See an ER doctor

Connect by secure, HIPAA-compliant video with a board-certified emergency physician who listens and treats.

Pick up your script

We send your prescription electronically to the pharmacy nearest you, plus a week of follow-up messaging if you have questions.

Serving the whole metro

Care across Jacksonville — wherever you are

As long as you're physically in Florida, you're covered. We care for patients across Jacksonville, the Beaches, and the surrounding area.

Downtown Riverside San Marco Mandarin Southside Arlington Jacksonville Beach Orange Park Ponte Vedra Baymeadows Nocatee Avondale

Your prescription, your pharmacy

Find a pharmacy near you in Jacksonville

After your video visit we send your prescription electronically to whichever pharmacy is most convenient for you. Enter your ZIP code (or use your location) to see the pharmacies closest to you and whether they're open now.

Or jump straight to a chain near you:

Already have a pharmacy you like? Just tell your doctor during the visit — we'll route your prescription there electronically, usually ready within the hour.

More than a one-time visit

Like how we practice? There's a deeper relationship waiting.

FirstCall Urgent Care is your first call when you're sick. But the same board-certified physicians also run FirstCall DPC — direct primary care where your doctor knows your name, answers your texts, and helps you stay ahead of problems instead of just reacting to them. Try us once for $100; if it clicks, we'll show you what ongoing care looks like.

Explore FirstCall DPC

Good to know

Frequently asked questions

Do you cover the Beaches and St. Johns County?
Yes. As long as you're physically in Florida during the visit, we see patients across Jacksonville, the Beaches, Orange Park, and Ponte Vedra/Nocatee, and send your prescription to your nearest pharmacy.
Is this an in-person clinic or a virtual visit?
It's 100% virtual. You see a board-certified ER physician by secure video from your phone, tablet, or computer — no clinic to drive to and no app to download.
How much does a visit cost?
Every visit is a flat $100. No membership, no insurance hassle, no facility fees or surprise bills.
Can you send a prescription to my Jacksonville pharmacy?
Yes. After your video visit we send your prescription electronically to whichever pharmacy is closest to you — any CVS, Walgreens, Walmart, or Publix across the Jacksonville metro.
What can you treat by video?
Common urgent issues like colds, flu and sinus infections, sore throats and strep, UTIs, ear infections, pink eye, rashes, allergies, nausea, dehydration, minor injuries, and prescription needs. For life-threatening emergencies, call 911.
What are your hours?
Visits are available every day, 8 AM–8 PM Central.
Do I need an app or a Zoom account?
No. The visit runs on secure, HIPAA-compliant video right in your browser — no download, no account. Every visit includes one week of follow-up messaging.

Ready when you are

Book your $100 visit

See a board-certified ER physician by video, every day 8 to 8. Pay your flat $100 and you'll pick your visit time next — we'll send your prescription to the pharmacy closest to you in Jacksonville.

Pay $100 & Book Your Visit Call (850) 660-8680

Secure payment by Stripe. After payment, choose your time and complete a quick intake.

Money-back guarantee — if we can’t help you, your visit is refunded.