100% Virtual Urgent Care · Knoxville
Our physicians work in Knoxville's emergency rooms — so they know exactly how long a minor problem can sit waiting. See a real board-certified ER physician by secure video for a flat $100 instead — same day, from home or work — and we'll send your prescription to the pharmacy closest to you.
LIVE VISIT
Why Knoxville chooses us
From Bearden to Farragut to Fountain City, Knoxville's ERs and urgent cares mean a drive and a wait. Our doctors work those same ERs — and built FirstCall so a minor problem doesn't cost you hours behind true emergencies.
No lobby full of sick people, no long wait, no drive across Pellissippi or I-40 traffic. See a board-certified ER physician from your couch, your office, or your car — anywhere in the metro.
No facility fees, no surprise bills, no insurance runaround. You know exactly what a visit costs before you book — and a week of follow-up messaging is included.
Every visit is with a board-certified emergency physician — Dr. Petersen or Dr. Carlson — who listens, diagnoses, and treats. Not an app, not a nurse line.
From a doctor who works the Knoxville ERs
Dr. Erik Petersen works shifts in Knoxville-area emergency rooms. He's watched countless patients with minor, treatable problems sit for hours, waiting behind every true emergency that rolls through the door. That's exactly why FirstCall exists. When it isn't an emergency, you shouldn't lose a whole evening in an ER lobby just to get a prescription, a diagnosis, or peace of mind — not when a board-certified ER doctor is a $100 video visit away.
Book a $100 visit instead
What we treat
If it's urgent but not an emergency, there's a good chance we can treat it from your phone or laptop. A few of the most common reasons Knoxville calls us:
For life-threatening emergencies — chest pain, difficulty breathing, severe bleeding, or stroke symptoms — call 911. Telehealth is for non-emergency urgent conditions.
How it works
Request a visit online or call (850) 660-8680. No app to download, no account to create.
Connect by secure, HIPAA-compliant video with a board-certified emergency physician who listens and treats.
We send your prescription electronically to the pharmacy nearest you, plus a week of follow-up messaging if you have questions.
Serving the whole metro
As long as you're physically in Tennessee, you're covered. We care for patients across the Knoxville metro and the surrounding area.
Your prescription, your pharmacy
After your video visit we send your prescription electronically to whichever pharmacy is most convenient for you. Enter your ZIP code (or use your location) to see the pharmacies closest to you and whether they're open now.
More than a one-time visit
FirstCall Urgent Care is your first call when you're sick. But the same board-certified physicians also run FirstCall DPC — direct primary care where your doctor knows your name, answers your texts, and helps you stay ahead of problems instead of just reacting to them. Try us once for $100; if it clicks, we'll show you what ongoing care looks like.
Explore FirstCall DPCGood to know
Ready when you are
See a board-certified ER physician by video, every day 8 to 8 Central. Pay your flat $100 and you'll pick your visit time next — we'll send your prescription to the pharmacy closest to you in Knoxville.
Secure payment by Stripe. After payment, choose your time and complete a quick intake.
Money-back guarantee — if we can’t help you, your visit is refunded.