100% Virtual Urgent Care · Memphis
Why sit in a crowded urgent-care waiting room? See a real board-certified emergency physician by secure video for a flat $100 — same day, from home or work anywhere in the Memphis area — and we'll send your prescription to the pharmacy closest to you.
LIVE VISIT
Why Memphis chooses us
From Midtown to Germantown to Collierville, Memphis has urgent cares everywhere — and a wait in every one. When you're already feeling rough, a video visit gets you a real ER doctor faster, for less.
No lobby full of sick people, no long wait, no drive across I-240 traffic. See a board-certified ER physician from your couch, your office, or your car — anywhere in the metro.
No facility fees, no surprise bills, no insurance runaround. You know exactly what a visit costs before you book — and a week of follow-up messaging is included.
Every visit is with a board-certified emergency physician — Dr. Petersen or Dr. Carlson — who listens, diagnoses, and treats. Not an app, not a nurse line.
The Memphis ER reality
Total ER visit times at the city's busiest hospitals — Regional One, Methodist, Baptist — run around 3 hours or more, above the national average, and minor complaints are triaged last. A flat $100 FirstCall video visit gets you a board-certified ER physician in minutes instead.
Sources: publicly reported Memphis hospital ER wait times (CMS-based); local reporting; University of Michigan / Michigan Medicine (national trend). Waits vary by hospital, day, and acuity.
What we treat
If it's urgent but not an emergency, there's a good chance we can treat it from your phone or laptop. A few of the most common reasons Memphis calls us:
For life-threatening emergencies — chest pain, difficulty breathing, severe bleeding, or stroke symptoms — call 911. Telehealth is for non-emergency urgent conditions.
How it works
Request a visit online or call (850) 660-8680. No app to download, no account to create.
Connect by secure, HIPAA-compliant video with a board-certified emergency physician who listens and treats.
We send your prescription electronically to the pharmacy nearest you, plus a week of follow-up messaging if you have questions.
Serving the whole metro
As long as you're physically in Tennessee, you're covered. We care for patients across the Memphis metro and the surrounding area.
Your prescription, your pharmacy
After your video visit we send your prescription electronically to whichever pharmacy is most convenient for you. Enter your ZIP code (or use your location) to see the pharmacies closest to you and whether they're open now.
Or jump straight to a chain near you:
More than a one-time visit
FirstCall Urgent Care is your first call when you're sick. But the same board-certified physicians also run FirstCall DPC — direct primary care where your doctor knows your name, answers your texts, and helps you stay ahead of problems instead of just reacting to them. Try us once for $100; if it clicks, we'll show you what ongoing care looks like.
Explore FirstCall DPC
Good to know
Ready when you are
See a board-certified ER physician by video, every day 8 to 8 Central. Pay your flat $100 and you'll pick your visit time next — we'll send your prescription to the pharmacy closest to you in Memphis.
Secure payment by Stripe. After payment, choose your time and complete a quick intake.
Money-back guarantee — if we can’t help you, your visit is refunded.